Trust Center
Concord is built for organizations that need to prove, not just promise, how their AI systems are governed. Below is our documentation on security, privacy, infrastructure, and compliance — the same material our customers use for procurement and vendor risk review.
Start here — an overview of our approach to security, privacy, and AI governance.
View PDF →Our information security program — access control, encryption, monitoring, and incident response.
View PDF →How we design, govern, and operate AI capabilities responsibly.
View PDF →How personal information is processed, protected, and governed.
View PDF →Platform architecture, cloud infrastructure, and multi-tenant isolation.
View PDF →How we plan for and recover from operational disruptions.
View PDF →How security is built into our development lifecycle, from design through deployment.
View PDF →Authentication, authorization, and access control for your accounts.
View PDF →How our controls align with ISO 27001, NIST, GDPR, PIPEDA, and other frameworks.
View PDF →Some information — Information Security Schedule, Data Processing Addendum, penetration test summaries, and Service Level Agreement — is available on request, subject to a confidentiality agreement. Contact your Customer Success representative, or [email protected].